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Customer Support

Our number one goal is customer satisfaction. We offer a complete online FAQ-Knowledge Base, Tutorials & Manuals, documenting almost every feature of our hosting services. If you can't find it there, our Customer Support team would be happy to help you. In addition, if you ever encounter unsatisfactory customer service, please submit your feedback to our management team.

Our goal is to provide you with ALL the documents and resources you need to build and maintain your website.

  • HelpDesk
    Do you have a technical issue? Open a support ticket now and have your issue resolved within a few hours.

  • FAQ & Knowledge Base
    Mail not working? Database not working or is your "site down?" Our Knowledge Base contains quick fixes for most of your problems.

  • Hosting Manuals
    New to the 'Net? Forgot how to FTP or use Server Side Includes? Visit our online tutorial for information from the simplest of tasks to the hardest.

  • Tutorials
    Tutorials like, Getting started with FTP, FrontPage Component Functionality, File Permissions , How do I use Outlook Express, How to create error pages, HTML Tutorials etc.

  • Client Area
    Access your account online and update your billing and payment details.

  • Network and Server Status
    Network and Server status page.

  • Terms and Conditions of Use
    Terms, conditions and acceptable use policy with the use of Dinsol's server and equipment involved in Internet services.

  • Suggestions/Feedback
    We want to hear all your suggestions!

  • Off-Network Site
    Off-network web site for information and support.



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